If you are dissatisfied with your purchase, you can return your items for a full refund or exchange. Refunds for items returned within 15 days of the purchase date will be credited in the full amount (excluding shipping charges) and in the same form as the original payment type. If the claim is for a damaged order or missing items, these must be received within 2 business days of receipt of the package.
To start a return, please contact us at returns@preferredwholesaleinc.com.
You can always contact us for any return questions at returns@preferredwholesaleinc.com so that we can evaluate and help make it right.
Refunds
Once a refund is approved, you’ll be automatically refunded on your original payment method. Please note it can take some time for your bank or credit card company to process and post the refund.